FAQ

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  • Q. 1.How long can i get the feedbacks after we sent the inquiry?

    We will reply to you within 12 hours of the working day.

  • Q. 2.Are you a direct manufacturer or trading company?

    We are manufacturers and also have our own international trade department. We produce and sell our own products.

  • Q. 3.What products can you offer?

    Our main products include planetary gear reducers, secondary toroidal worm gear reducers, helical gear reducers, hydraulic brakes, and so on.

  • Q. 4.What applications do your products relate to?

    Our products almost cover the applicable fields of the entire equipment manufacturing industry and mechanical manufacturing processing industry, including mining equipment, environmental engineering, engineering machinery, chemical industry, machinery manufacturing, metallurgy, batteries, wind power generation, petroleum, and other industries.

  • Q. 5.Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • Q. 6.Do you have some standard parts?

    Yes, in addition to customized products, we also produce some standard parts.

  • Q. 7.How many employees of your comany?what about the technicists?

    The company currently has over 150 employees, including more than 10 professional and technical personnel and 5 senior engineers.

  • Q. 8.How to guarantee the quality of your goods?

    First of all, we will conduct corresponding inspections after each process, and for the final product, we will conduct a full inspection according to customer requirements.

  • Q. 9.What’s the payment term?

    When quoting, we will confirm with you the transaction method, FOB, CIF, EXW, or other options. We mostly use T/T as the payment method, but L/C is also acceptable.

  • Q. 10.How to deliver the goods to us?

    We usually ship by sea because we are in Shanghai and exporting by sea is very convenient. Of course, if the customer's goods are urgent, we can also air freight them.

  • Q. 11.Where are your products mainly exported to?

    Our products are mainly exported to dozens of countries including Russia, Indonesia, Thailand, the United States, Germany, Spain, Italy, the United Kingdom, South Korea, Canada, and so on.

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